Define your needed development for your people and our expert certified trainers will provide you the below:
i. TNA “Training Needs Analysis”: to define which tracks, modules your people are in need for – as well as, level and type of training sessions required.
ii. Provide a tailored training material that matches exact needed message & development to be delivered
iii. Delivering lecture training sessions
iv. Provide an On-Job Training, post the lecture training to ensure that employees acquired all needed information and that they are applying what they learnt effectively
v. Post training assessment report per each individual, to update decision maker with progress witnessed per each employee
our trainers are certified trainers, with qualified number of training sessions delivered in multinational organizations in Egypt & abroad. That gives us the experience in how to train various levels starting entry levels to MDs and VP levels.
Our trainers are certified and specialized in:
Soft & Interpersonal Skills
Creating & enhancing your Customer Experience
Performance & Calibers objective Management
Successful Team Work
Call Centers management